Sky Stadium and Ticketek are pleased to announce the launch of an enhanced online booking platform for Accessible Ticketing at Sky Stadium. This functionality was trialled at the recent A-League semi final between the Wellington Phoenix and Melbourne Victory in May and is being rolled out as tickets go on public sale for the upcoming All Blacks test matches in Wellington.
The solution creates a simpler way for people with mobility needs, and their companions, friends and family to purchase tickets online.
This bespoke digital solution enables customers to choose specific seats within a venue to match their needs and buy both accessible and non-accessible tickets within the same transaction. With several types of accessible seating available, the enhanced digital platform is an “always on” experience which means fans can buy accessible seating online and in real-time, including for high demand events.
The following accessible seating options are available at Sky Stadium for those events sold through Ticketek:
Easy Access Seating
Easy Access Accessible Tickets are available for patrons with limited or restricted mobility, or who have accessibility needs but do not require a wheelchair location. These seating locations are typically accessible via 3 stairs or less and may be located close to amenities such as toilets and the venue entry/exit.
Wheelchair Accessible (No Seat)
These are locations which are wheelchair accessible because (a) the seat has been removed from that location to accommodate a wheelchair; or (b) the location is permanently a dedicated wheelchair space. A customer who purchases a Wheelchair Accessible seat will remain in their wheelchair for the duration of the event.
Wheelchair Accessible Accompanying Guest (With Seat)
These are allocated seats that are adjacent to a Wheelchair Accessible space.
Key features of the solution include:
- Single customer experience irrespective of your access needs
- Buy both accessible and non-accessible tickets in the same transaction
- Accommodates a range of accessible types including wheelchair and easy access
- Always on Accessible providing a consistent user experience for accessible customers even during Hot Shows (high demand events)
For more information, you can check out Ticketek’s Accessible Seating guide, or call their Accessible Seating Booking Line on 0800 686 677.
For events at Sky Stadium where Ticketek is not the ticketing agent, please refer to the relevant event page for details on how to book accessible seating.
Sky Stadium provides a number of facilities to ensure attending an event here is as easy as possible. Find out more here.