Event day information for Sky Stadium Members Club access

Getting to the Stadium

Sky Stadium is centrally located and close to Wellington Railway Station and major bus routes. We recommend public transport for all patrons travelling to the Stadium. We also recommend arriving early for all events.

Vehicle access is from Waterloo Quay. A limited number of car parks below the public walkway are available on event day. These can be purchased in advance via the relevant event page on our website.

The drop off point for taxi and ride-share vehicles is at the ground level adjacent to the pedestrian ramp for most events. For larger events such as concerts and test matches, drop offs are at Bunny Street or Thorndon Quay.

Entry to the Stadium and Members Club lounges

Please use the central turnstiles with signage for “Corporate Box, Members, Guests Entry” and have your Sky Stadium membership card or e-ticket ready for scanning. For everyone’s safety, bags will be required to be checked by security before entering the venue. Please check our entry conditions here.

If you are collecting a Guest Pass from inside the venue, you will need a barcoded ticket for entry through the turnstiles. If this is yet to be purchased, you can do so via the relevant event page on our website or from any of the open ticket booths on the day.

Once you are through the gates, please use the entrance marked “Functions, Corporate Boxes, Members, Guests” to access the Level 1 Corporate Foyer.

If you have a barcoded ticket you will need to collect a Guest Pass from the Members Helpdesk before heading up to the Members Club lounges. The Members Helpdesk is located just to the left of the escalators in the Corporate Foyer, which open from the gate opening time until the start of the event (e.g. first ball or kick off). For double headers or multiple fixtures on the same day, the Helpdesk will close at the start of the later match.

Please visibly wear your Sky Stadium membership card or Guest Pass on its lanyard at all times and show to security if asked to do so - at times you may be provided with a wristband instead of a Guest Pass and lanyard. Security will check these are valid at the foot of the escalators before you can proceed up to the Members Club. There are also elevators available for those with low mobility.

Any pre-arranged tabs for collection will be available at the Level 4 Guest Services Desk, located at the top of the escalators.

The Members Club includes:

Level 4 Members Gallery: the largest of our lounges, located at the top of the escalators. A range of food and beverage is available to purchase. Seating is available at any of the bar leaners, round tables, or in the unreserved tiered seating and outdoor balcony.
Level 4 Members Lounge: a quieter space adjacent to the Members Gallery with couches, reserved tiered seating, and an outdoor balcony. If there is pre-booked formal hospitality taking place, the Members Lounge will be exclusive for confirmed bookings.
Level 3 Members Clubroom: located just to the right, with the entrance behind the escalators, this lounge includes direct access to outdoor reserved seats (Aisles 7-15).

If you have any queries relating to lounge locations or availability, please ask one of our staff to assist.

Please return any guest passes and their lanyards to the drop box on Level 1 when exiting the venue.

Bathrooms

Bathrooms are located at the northern end of the Members Gallery or across the bridge walkways adjacent to the elevators on Level 4. There are also bathrooms located near the entrance of the Members Clubroom on Level 3. Stadium hosts will be able to give directions if required.

Dress and Behaviour Standard

A tidy standard of dress is required in the Members Club and all guests are asked to maintain a standard of behaviour that does not disturb other’s enjoyment of the event. Please avoid the following:

Ripped, frayed or torn clothing.
Jandals/flip-flops, slippers, UGG boots, gumboots or bare feet.
“Stubbie” style shorts or sports shorts, inappropriate length shorts, skirts or dresses.
Swim or beachwear, including board shorts.
Tracksuits or work overalls.
Peaked caps or beanies.
Sleeveless singlets or tank tops.

Please note: Sandals, which have straps that secure at the ankle, are acceptable.

Supporter clothing, particularly for the home team, is welcome. All clothing must be tidy and presentable. Members and their guests may be denied entry to the Members Club lounges if they do not meet these requirements.

Smoking/Vaping

A reminder that Sky Stadium is a smokefree and vape-free venue, and no smoking or vaping is permitted anywhere on the Stadium premises once you have proceeded through the entry gates. The exception being designated smoking/vaping areas along the fences outside the main concourse doors 1-18 and 19-36.

Exiting the Stadium

The Members Club lounges usually stop service shortly after the event concludes, such as the final whistle.

The on-demand rank for taxis and shuttles is at ground level on exiting the venue for most events. Take the pedestrian down-ramp near the turnstiles. There is no rank for chartered or “ordered” taxis or shuttles. No taxis or shuttles are permitted on the upper plaza for at least 30 minutes after the conclusion of an event. Priority will be given to mobility impaired passengers.

For larger events, such as concerts and test matches, taxis are not permitted on site until 30 minutes after the event. We recommend being collected from the railway station or Bunny Street. Please note that pre and post event road closures may be in place around Sky Stadium. Keep an eye on the relevant event page for traffic updates.

Contact on event day

Should you have any further questions or require assistance, please contact Sky Stadium directly on 04 473 3881, Once gates are open on the event day, please visit the Members Helpdesk in the Level 1 Corporate Foyer prior to the event's start.

There is also a monitored text service available at every Sky Stadium event, running from at least one hour prior to gates opening until the venue closes. To use this service, please text 5454 with information so we may assist.